Privacy Policy

Believeas

Last updated: 25 Jan 2026

1. Introduction

Believeas (“we”, “our”, “us”) is operated by BELIEVEAS AGRICULTURE RM PRIVATE LIMITED, a company incorporated under the laws of India, having its registered address at:

We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, store, and protect your data when you use the Believeas mobile application and related services (“Services”).

By accessing or using Believeas, you agree to the practices described in this Privacy Policy.

For any privacy-related queries, contact us at: support@believeas.in

2. Applicability & Scope

This Privacy Policy applies to all users of the Believeas mobile application within India.

Our Services are intended for users aged 18 years and above. For minors, they are allowed to use our platform under parent’s supervision.

3. Information We Collect

A. Information You Provide

We collect the following personal information when you use our Services:

• Account Information
  • Name
  • Email address
  • Phone number
  • Encrypted (hashed + salted) password
• Delivery Information
  • Delivery address
  • Latitude and longitude (used only for order delivery)
• Order Information
  • Orders placed
  • Order history
  • Order value (for internal analytics)

B. Automatically Collected Information

• Application usage analytics (such as orders placed and revenue trends)
• Push notification interaction data

We do not collect device IDs, IP addresses, background location data, or sensitive device information.

4. Location Data Usage

We collect precise location data (latitude and longitude) only when required to deliver your order.

• Location access is used only while the app is in use
• Background location tracking is not enabled
• Location data is not shared outside the organization

5. Password & Security Practices

• Passwords are stored using industry-standard hashing and salting
• Passwords are never stored in plain text
• We implement reasonable technical and organizational safeguards to protect user data

6. Payments

• Believeas currently supports Cash on Delivery (COD) only
• We do not collect, process, or store any payment card, UPI, or banking information

7. Communications

We may contact you for:

• Order confirmations and delivery coordination
• Service-related updates
• Promotional offers and discounts (via push notifications)

Login and signup verification is done via OTP sent to your registered email address.

Customer support is provided through WhatsApp redirection to Believeas support.

8. Push Notifications

We send push notifications for:

• Order status updates
• Promotional offers and discounts

You can manage notification preferences through your device settings.

9. Data Sharing

We do not sell, rent, or share your personal data with third parties.

Your information is used strictly for:

• Order fulfillment
• Delivery coordination
• Internal analytics to improve the application

10. Data Retention & Deletion

• Order data is retained as required for legal and taxation purposes
• Upon account deletion request:
  • Personal data is deleted within 7 days
  • Order records may be retained as required by law

Users may request account deletion by emailing: support@believeas.in

11. Children & Age Restriction

• Minimum age: 18 years
• Minors allowed: Yes, under parental supervision
• No knowing data collection from users below 4 years

12. Data Security Disclaimer

While we take reasonable steps to protect your data, no digital platform can guarantee absolute security. Users are responsible for maintaining the confidentiality of their login credentials.

13. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be reflected on this page with an updated date. Continued use of the app implies acceptance of the updated policy.

14. Contact Us

For privacy concerns or data-related requests: support@believeas.in